Seal Telecom investe em processos de qualidade<\/h1>\n[\/nectar_highlighted_text][vc_column_text]Empresa acaba de receber a recertifica\u00e7\u00e3o de seu Sistema de Gest\u00e3o da Qualidade para a vers\u00e3o 2015 da norma NBR ISO 9001, auditado pela Funda\u00e7\u00e3o Vanzolini<\/i><\/p>\n

A\u00a0Seal Telecom<\/a>, multinacional brasileira de engenharia de projetos que agrega tecnologias inovadoras para o desenvolvimento de projetos eficientes e economicamente competitivos, trabalha para atender a todas as necessidades de seus clientes \u2013 dos mais diversos segmentos e tamanhos \u2013 com foco na satisfa\u00e7\u00e3o dos clientes e na qualidade dos servi\u00e7os oferecidos.<\/span><\/p>\n

Para garantir que todos os processos s\u00e3o realizados e entregues com excel\u00eancia, a empresa acaba de receber a recertifica\u00e7\u00e3o de seu Sistema de Gest\u00e3o da Qualidade para a vers\u00e3o 2015 da norma NBR ISO 9001, sistema esse auditado pela Funda\u00e7\u00e3o Vanzolini \u2013 uma das entidades mais reconhecidas e conceituadas em processos de certifica\u00e7\u00f5es.<\/p>\n

\u201cN\u00f3s trabalhamos sempre para superar as expectativas de nossos clientes, tanto no que diz respeito \u00e0 solu\u00e7\u00e3o entregue, quanto aos servi\u00e7os especializados que prestamos a seguir. Em fun\u00e7\u00e3o dessa meta, buscamos a melhoria cont\u00ednua de nossos servi\u00e7os para nos mantermos acima da m\u00e9dia do mercado e continuarmos entregando o que h\u00e1 de mais inovador, sem deixar de lado a agilidade e o acompanhamento de nossas implementa\u00e7\u00f5es\u201d, revela o gerente de P\u00f3s-Vendas da Seal Telecom, Silvio Luiz Guerini.<\/p>\n

Atualmente, a empresa atende, al\u00e9m de todas as regi\u00f5es do Brasil, v\u00e1rios pa\u00edses da Am\u00e9rica Latina e, em todos os seus projetos, prioriza o atendimento \u00e0s necessidades espec\u00edficas de cada cliente, dentro dos prazos acordados, oferecendo a melhor experi\u00eancia poss\u00edvel com o produto ou servi\u00e7o adquirido.<\/p>\n

Com a atualiza\u00e7\u00e3o do Sistema de Gest\u00e3o de Qualidade para a vers\u00e3o 2015 da norma NBR ISO 9001, a companhia passa a ter um envolvimento mais ativo da alta dire\u00e7\u00e3o \u2013 que passa a ser verificado com \u00eanfase nas auditorias externas \u2013, n\u00e3o apenas em tomadas de decis\u00f5es estrat\u00e9gicas, como tamb\u00e9m nas tarefas do dia a dia, incentivando sua participa\u00e7\u00e3o em profundidade em todos os processos da empresa.<\/p>\n

Outro ponto relevante \u00e9 a necessidade da dissemina\u00e7\u00e3o do conhecimento organizacional e da an\u00e1lise do neg\u00f3cio, envolvendo todos os colaboradores, atrav\u00e9s do mapeamento de todos os riscos e oportunidades em cada um dos processos da empresa.<\/p>\n

\u201cA conquista da ISO 9001:2015 foi muito gratificante para todos n\u00f3s da Seal Telecom por ser resultado de um trabalho efetivo em equipe, pois apenas desse modo atinge-se objetivos como esse. E o mais importante ainda \u00e9 ver que as pessoas come\u00e7am a olhar para o processo no qual trabalham de forma mais cr\u00edtica e clara a fim de torn\u00e1-lo cada vez melhor\u201d, destaca o executivo.<\/p>\n

Hoje, a empresa conta com um time de colaboradores denominados TMC (Time de Melhoria Cont\u00ednua), que s\u00e3o considerados os guardi\u00f5es do Sistema de Gest\u00e3o da Qualidade (SGQ) e t\u00eam o objetivo de disseminar as informa\u00e7\u00f5es sobre a norma, auxiliar na adequa\u00e7\u00e3o de documentos e fazer as auditorias internas.<\/p>\n

A verifica\u00e7\u00e3o sobre a efetividade do Sistema de Gest\u00e3o da Qualidade da Seal Telecom, atrav\u00e9s de auditorias externas, segue rotina anual que garante aos clientes e colaboradores a certeza de que a empresa est\u00e1 realmente cumprindo as exig\u00eancias estabelecidas pela norma e que esse sistema est\u00e1 em constante processo de melhoria.<\/p>\n

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