Garantia<\/h5>\n

Reparo ou troca das solu\u00e7\u00f5es quando necess\u00e1rio, em tempo h\u00e1bil*.
\n*Os custos de m\u00e3o de obra, frete e troca de equipamento depender\u00e3o da modalidade de servi\u00e7o escolhida.<\/em>[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][fancy_box box_style=”color_box_hover” icon_family=”iconsmind” image_url=”3528″ color=”accent-color” color_box_hover_overlay_opacity=”default” box_alignment=”left” border_radius=”default” image_loading=”default” icon_iconsmind=”iconsmind-Support”]\n

Assist\u00eancia<\/h5>\n

Acesso aos analistas e engenheiros da Seal Telecom que possuem expertise para auxiliar a sua empresa a obter o m\u00e1ximo retorno de cada solu\u00e7\u00e3o.[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][fancy_box box_style=”color_box_hover” icon_family=”iconsmind” image_url=”4905″ color=”accent-color” color_box_hover_overlay_opacity=”default” box_alignment=”left” border_radius=”default” image_loading=”default” icon_iconsmind=”iconsmind-Arrow-Refresh”]\n

Atualiza\u00e7\u00f5es<\/h5>\n

Atualiza\u00e7\u00f5es de software sem custos adicionais, com orienta\u00e7\u00f5es sobre as melhorias e procedimentos para ativ\u00e1-los.[\/fancy_box][\/vc_column_inner][\/vc_row_inner][divider line_type=”No Line” custom_height=”60″][vc_row_inner disable_element=”yes” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” top_padding_phone=”10″ constrain_group_5=”yes” bottom_padding_phone=”10″ left_padding_phone=”10″ constrain_group_6=”yes” right_padding_phone=”10″ text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” class=”.mobile-hide{ display: none; }” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” el_class=”.mobile-hide{ display: none; }” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_hidden-xs”][divider line_type=”No Line” custom_height=”100″][vc_column_text]\n

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n

Entreg\u00e1veis<\/th>\n	Silver \n(horas \u00fateis)<\/small><\/th>\n	Gold \n(horas \u00fateis)<\/small><\/th>\n	Platinum \n(horas \u2013 24\u00d77)<\/small><\/th>\n	Sem contrato \n(avulso)<\/small><\/th>\n<\/tr>\n<\/thead>\n
SLA Atendimento<\/td>\n	Severidade 1<\/td>\n	2<\/td>\n	2<\/td>\n	1<\/td>\n	Melhor esfor\u00e7o<\/td>\n<\/tr>\n
Severidade 2<\/td>\n	4<\/td>\n	2<\/td>\n	2<\/td>\n	Melhor esfor\u00e7o<\/td>\n<\/tr>\n
Severidade 3<\/td>\n	8<\/td>\n	4<\/td>\n	2<\/td>\n	Melhor esfor\u00e7o<\/td>\n<\/tr>\n<\/tbody>\n
SLA Resolu\u00e7\u00e3o Remota* \n*desde que o equipamento permita interven\u00e7\u00e3o\/solu\u00e7\u00e3o remota<\/small><\/td>\n	Severidade 1<\/td>\n	36<\/td>\n	12<\/td>\n	4<\/td>\n	Melhor esfor\u00e7o<\/td>\n<\/tr>\n
Severidade 2<\/td>\n	72<\/td>\n	48<\/td>\n	16<\/td>\n	Melhor esfor\u00e7o<\/td>\n<\/tr>\n
Severidade 3<\/td>\n	96<\/td>\n	72<\/td>\n	24<\/td>\n	Melhor esfor\u00e7o<\/td>\n<\/tr>\n<\/tbody>\n
Cobertura Manuten\u00e7\u00e3o<\/td>\n	Pe\u00e7as<\/td>\n	Sim<\/td>\n	Sim<\/td>\n	Sim<\/td>\n	N\u00e3o<\/td>\n<\/tr>\n
M\u00e3o de obra<\/td>\n	Sim<\/td>\n	Sim<\/td>\n	Sim<\/td>\n	N\u00e3o<\/td>\n<\/tr>\n
Frete<\/td>\n	Sim<\/td>\n	Sim<\/td>\n	Sim<\/td>\n	N\u00e3o<\/td>\n<\/tr>\n<\/tbody>\n
Manuten\u00e7\u00e3o on Site<\/td>\n	N\u00e3o<\/td>\n	Sim<\/td>\n	Sim<\/td>\n	N\u00e3o<\/td>\n<\/tr>\n<\/tbody>\n
SLA Manuten\u00e7\u00e3o<\/td>\n	N\u00e3o<\/td>\n	Sim<\/td>\n	Sim<\/td>\n	N\u00e3o<\/td>\n<\/tr>\n<\/tbody>\n
SLA Equipamento Reserva<\/td>\n	Estados SP E RJ<\/td>\n	N\u00e3o<\/td>\n	48<\/td>\n	16<\/td>\n	N\u00e3o<\/td>\n<\/tr>\n
Regi\u00e3o Norte<\/td>\n	N\u00e3o<\/td>\n	96<\/td>\n	96<\/td>\n	N\u00e3o<\/td>\n<\/tr>\n
Demais Estados<\/td>\n	N\u00e3o<\/td>\n	72<\/td>\n	36<\/td>\n	N\u00e3o<\/td>\n<\/tr>\n<\/tbody>\n
Software<\/td>\n	Updates<\/td>\n	Sim<\/td>\n	Sim<\/td>\n	Sim<\/td>\n	N\u00e3o<\/td>\n<\/tr>\n
Upgrades<\/td>\n	N\u00e3o<\/td>\n	N\u00e3o<\/td>\n	Sim<\/td>\n	N\u00e3o<\/td>\n<\/tr>\n<\/tbody>\n
Relat\u00f3rio Atendimento<\/td>\n	Sim<\/td>\n	Sim<\/td>\n	Sim<\/td>\n	N\u00e3o<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n \n \nSeveridade 1<\/strong>\u00a0\u2013 Urgente. Equipamento fora de opera\u00e7\u00e3o (impede o andamento das atividades) \nSeveridade 2<\/strong>\u00a0\u2013 N\u00e3o impede o andamento das atividades. \nSeveridade 3<\/strong>\u00a0\u2013 Testes funcionais e consultas em geral sobre o uso de equipamentos \n*Disponibilidade depende da modalidade de servi\u00e7os contratados \nPrazo: O servi\u00e7o pode ser adquirido para at\u00e9 3 anos.<\/p>\n<\/div>\n[\/vc_column_text][divider line_type=”No Line” custom_height=”100″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ text_color=”#054163″ line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Servi\u00e7os Profissionais” font_size=”28″][\/split_line_heading][divider line_type=”Full Width Line” line_thickness=”1″ divider_color=”accent-color” animate=”yes” custom_height=”40″][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][fancy_box box_style=”color_box_hover” icon_family=”iconsmind” image_url=”3767″ color=”accent-color” color_box_hover_overlay_opacity=”default” box_alignment=”left” border_radius=”default” image_loading=”default” icon_iconsmind=”iconsmind-Laptop-Secure”]\n Instala\u00e7\u00e3o Remota<\/h5>\n Assist\u00eancia por telefone ou e-mail durante a instala\u00e7\u00e3o e configura\u00e7\u00e3o de produtos, servi\u00e7os e atualiza\u00e7\u00f5es.[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][fancy_box box_style=”color_box_hover” icon_family=”iconsmind” image_url=”3522″ color=”accent-color” color_box_hover_overlay_opacity=”default” box_alignment=”left” border_radius=”default” image_loading=”default” icon_iconsmind=”iconsmind-Refresh-Window”]\n Instala\u00e7\u00e3o On-Site<\/h5>\n Acompanhamento e execu\u00e7\u00e3o de instala\u00e7\u00f5es, configura\u00e7\u00f5es e atualiza\u00e7\u00f5es de produtos e servi\u00e7os.[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][fancy_box box_style=”color_box_hover” icon_family=”iconsmind” image_url=”4548″ color=”accent-color” color_box_hover_overlay_opacity=”default” box_alignment=”left” border_radius=”default” image_loading=”default” icon_iconsmind=”iconsmind-Open-Book”]\n Treinamento<\/h5>\n Orienta\u00e7\u00e3o sobre uso, funcionalidades e melhores pr\u00e1ticas. Dividido entre treinamento de usu\u00e1rios, administradores e suporte.[\/fancy_box][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/4″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][fancy_box box_style=”color_box_hover” icon_family=”iconsmind” image_url=”3084″ color=”accent-color” color_box_hover_overlay_opacity=”default” box_alignment=”left” border_radius=”default” image_loading=”default” icon_iconsmind=”iconsmind-Eye-Visible”]\n Opera\u00e7\u00e3o Assistida<\/h5>\n Acompanhamento do uso das solu\u00e7\u00f5es, orienta\u00e7\u00f5es aos usu\u00e1rios, diagn\u00f3sticos, dimensionamento e sugest\u00f5es para expans\u00e3o futura.[\/fancy_box][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ededed” scene_position=”center” top_padding=”100″ bottom_padding=”100″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ text_color=”#054163″ line_reveal_by_space_text_effect=”default” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Quer saber mais sobre nossas solu\u00e7\u00f5es?” font_size=”28″][\/split_line_heading][split_line_heading 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bg_image_animation=”fade-in” parallax_bg=”true” parallax_bg_speed=”fast”…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":100,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-217","page","type-page","status-publish"],"yoast_head":"\n